I believe the future of estate agency is a return to how things used to be: Selling fewer houses - because you didn’t care how many homes I sell, just that I sell yours Advising prospective buyers if the house they’re viewing isn’t the right one for them Telling simple truths, not that awful double-speak that blights the industry Finding value in personal relationships, not misplaced pride in having a database of thousands. One person talking to a person. Something real. Not selling homes, but connecting people. Making people happy. To belong. Because who doesn’t want to belong? It’s everything that the industry should be about. It’s what my agency was founded on.To ensure it's something I never forget, it hangs above my door. Belong - by James White