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To send a payment to Belong, please enter the payment information below, and we will redirect you to NatWest Tyl's secure servers where your card details will be taken.

Once you have successfully submitted payment you will receive a confirmation email - please retain this for future reference.

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Refund Policy

Card payments are received and processed by the Nat West TYL virtual terminal card payment system Belong nor any of its staff do not receive or retain any card information for the purposes of processing your payment.

In the event of a refund being requested, please contact Belong, at

Rents and Bonds are better paid using the bank transfer system, but in exceptional circumstances can be paid by card payments. If a refund is required these will only be refunded by bank transfer.

Refunds will not be provided where external third party costs have been incurred, for example EPC payments, Video Tours and 3D Virtual Reality Tours.

Where fees have been paid by credit card, if a return of part of the application fee is necessary due to failing the application process, then refunds will be returned to the card from which the payment was made.

All decisions on the validity of a refund rest with the company, and the company’s decision is final.

JW Residential Limited (trading as Belong) accepts card payments for the whole of Belong Estate and Lettings Agents.

JW Residential Limited (trading under Belong™) is a private company registered in England and Wales whose registered address is:

Bank Chambers,
Market Street

Registered Company number: 10276843